Last updated: May 5, 2026
Privacy Policy
ScanTerms helps users review contracts for informational purposes. It is not a law firm and does not provide legal advice.
1. Who We Are
This Privacy Policy explains how ScanTerms ("ScanTerms", "we", "us", or "our") collects, uses, stores, and protects information when you use our iOS app, website, and related services.
2. Information We Collect
Contract content you choose to provide
You may upload a document, scan photos, or paste text for analysis. Contract content may include personal, financial, business, employment, rental, or other sensitive information depending on the document you choose to submit.
Document and OCR information
When you use document import, camera scanning, or photo-based OCR, we process the selected file or image and extracted text to provide the scan. We do not access files or photos you do not select.
Account, device, and quota information
We may create an anonymous user identifier and device identifier to manage free scans, subscriptions, scan-pack credits, purchase verification, abuse prevention, and support requests. If Sign in with Apple is offered and you choose to use it, we receive the identifier Apple provides.
Purchase information
In-app purchases are processed by Apple. We may receive limited purchase data needed to verify access, such as product identifiers, transaction identifiers, subscription status, expiration dates, and entitlement status. We do not receive your full payment card number, bank account details, or Apple ID password.
Usage and diagnostics
We may collect technical logs and analytics such as feature usage, country inferred from network information, request timestamps, app version, device type, error states, and server status. These help us operate the service, monitor quota, prevent abuse, and improve reliability.
3. How We Use Information
- To extract text and generate contract risk reports.
- To show risk labels, explanations, source evidence, suggested actions, history, and PDF exports.
- To manage free scans, monthly or yearly subscription allowances, and one-time scan packs.
- To verify purchases and restore entitlements.
- To provide support, debug failures, prevent fraud or abuse, and maintain service security.
- To comply with applicable legal obligations and App Store requirements.
4. AI Processing
ScanTerms uses third-party AI/API providers, including OpenAI-compatible providers such as DeepSeek when configured by us, to analyze contract text and produce reports. Contract text and related context may be transmitted to those providers solely to perform the requested analysis. Provider handling of data is governed by their applicable terms and policies.
You should not upload documents that you do not have the right to process, or documents containing information you are not comfortable submitting to an AI analysis service.
5. Data Storage and Retention
- Reports and history are stored locally on your device unless a server-side feature requires limited backend processing.
- We store quota, entitlement, transaction, support, and operational records for as long as needed to provide the service, prevent abuse, resolve billing issues, and comply with legal obligations.
- Server logs and analytics are kept only as long as reasonably needed for operations, security, debugging, and product improvement.
- We do not sell your contract content.
6. Sharing Information
We may share information with service providers that help us operate ScanTerms, such as AI processing providers, cloud hosting, analytics/diagnostics, and Apple for App Store purchases. We may also disclose information if required by law, to protect rights and safety, or to investigate fraud or abuse.
7. Security
We use HTTPS/TLS for data in transit and apply reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is perfectly secure, especially when documents contain sensitive information.
8. Your Choices and Rights
- You can choose not to upload a contract or can remove local history in the app where available.
- You can request deletion or access to backend records associated with your support/user identifier by contacting us.
- You can manage subscriptions, cancellations, and refunds through your Apple ID and App Store settings.
- Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing.
9. Children
ScanTerms is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. International Processing
Your information may be processed in countries or regions other than where you live. Those locations may have different data protection laws.
11. Changes
We may update this Privacy Policy from time to time. If changes are material, we will update the date above and provide notice where appropriate.
12. Contact
Questions or requests: [email protected]. Please include your support/user identifier if your request relates to quota, purchases, or account records.